Privacy Policy

Last updated: August 18, 2026

This Privacy Policy explains how SlimTide ("we," "us," or "our"), distributed by Instituto Experience, collects, uses, and protects the personal information of visitors to usa-slimtide.com (the "Site") and customers who purchase SlimTide products.

Information We Collect

We collect information you provide directly, such as:

• Name, shipping address, billing address, email, and phone number when you place an order
• Payment information, processed securely through our payment processor (we do not store full card numbers on our own servers)
• Information you provide when contacting customer support

We also automatically collect limited technical information when you visit the Site, including IP address, browser type, device type, and pages visited, typically through standard server logs and cookies.

How We Use Your Information

• To process and fulfill your order, including shipping and payment processing
• To communicate with you about your order, including confirmations, shipping updates, and support requests
• To process refund requests under our Refund Policy
• To improve the Site and understand how visitors use it
• To comply with legal obligations, such as tax and financial recordkeeping

We do not sell your personal information to third parties.

Cookies

The Site may use cookies or similar technologies to remember basic preferences and understand aggregate site usage. You can disable cookies through your browser settings; doing so may affect some Site functionality.

Sharing Your Information

We share information only as needed to operate the business:

• Payment processors, to securely process your payment
• Shipping carriers, to deliver your order
• Service providers who help operate the Site (e.g., hosting, email delivery), under confidentiality obligations
• Legal authorities, if required by law, subpoena, or to protect our legal rights

Data Security

We use reasonable administrative and technical safeguards to protect your information, including encrypted checkout (HTTPS/SSL). No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To make a request, contact us using the details below. We will respond within a reasonable timeframe.

Children's Privacy

The Site and our products are intended for adults. We do not knowingly collect personal information from anyone under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with the "Last updated" date revised accordingly.

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